Privacy Policy 

At Sunrise Balloon Marrakech, we respect your privacy and are committed to protecting your personal data.

1. Information We Collect

We may collect the following information when you use our website or make a booking:

  • Full name
  • Email address
  • Phone number
  • Booking details
  • Payment information (processed securely via Stripe)

We do not store your payment card details.

2. How We Use Your Information

We use your information to:

  • Process and manage bookings
  • Communicate with you بشأن your reservation
  • Provide customer support
  • Improve our services and website

3. Payment Processing

All payments are processed securely by Stripe.
Your payment information is handled in accordance with Stripe’s security and privacy standards.

4. Sharing of Information

We do not sell or rent your personal data.

We may share your information with:

  • Local service providers (e.g., transport or flight operators) only as necessary to deliver your experience
  • Payment processors (Stripe) to complete transactions

5. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill your booking
  • Comply with legal and financial obligations

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to certain data processing

To exercise your rights, contact us using the details below.

7. Cookies

Our website may use cookies to:

  • Improve user experience
  • Analyze website traffic

You can disable cookies through your browser settings.

8. Data Security

We implement appropriate security measures to protect your personal data against unauthorized access or disclosure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Sunrise Balloon Marrakech is operated by New Marketers Agency LLC.