The following terms and conditions govern all transactions conducted through the Sunrise Balloon Marrakech website. Any booking made on our website signifies the customer’s unconditional acceptance of these terms.
This contract establishes the rights and obligations of both parties regarding the sale of Sunrise Balloon Marrakech’s services via the website.
Customers have two options for payment:
By choosing the deposit option, the customer agrees to complete the payment before the service is provided. Payments are processed securely, and the customer guarantees they have the authority to use the selected payment method.
Sunrise Balloon Marrakech is only bound to fulfill obligations to the extent that no major unforeseen events (force majeure) prevent them.
1. Non-Operator Status:
Sunrise Balloon Marrakech acts solely as a booking platform and is not the operator of the balloon rides listed on our website. All operational and safety responsibilities lie exclusively with the licensed balloon ride operators.
2. Role as Facilitator:
Our role is limited to facilitating bookings between customers and balloon ride operators. We do not manage, operate, or oversee any balloon ride services.
3. Liability Disclaimer:
Sunrise Balloon Marrakech is not responsible for any operational issues, safety concerns, or service quality related to the balloon rides. These responsibilities remain with the operators.
1. Secure Data Sharing:
Customer information required for compliance (such as names and nationalities) will be securely shared with the respective operators to ensure proper documentation.
2. Limited Responsibility for Compliance:
Sunrise Balloon Marrakech does not submit passenger information directly to aviation authorities. Compliance with local regulations, including documentation and approvals, is the sole responsibility of the operators.
By booking with Sunrise Balloon Marrakech, you acknowledge and accept these terms and conditions. We look forward to offering you a magical and safe hot air ballooning experience