Frequently Asked Questions

Our hot air balloon rides usually begin early in the morning. This is because the winds are calmer and the temperatures are cooler, making for an ideal and safer ballooning experience.

A typical flight lasts about 1 hour, but you should allocate around 3 to 4 hours for the entire experience, which includes pre-flight preparations, the flight itself, and post-flight celebrations.

We recommend comfortable clothing for the flight and allow cameras for capturing your memorable moments. Detailed information about pickup times and locations is provided upon booking.

Yes, hot air ballooning is generally very safe. Our pilots are experienced and certified, and we adhere to strict safety regulations. However, like any outdoor activity, it comes with inherent risks.

Yes, children can join, but we usually have a minimum age limit (often around 6 years old). Children must be accompanied by an adult.

It’s uncommon to feel motion sickness during a hot air balloon ride because the flight is typically very smooth and the balloon moves with the wind.

You can expect breathtaking views of the Marrakech landscape, including panoramic views of the Atlas Mountains, desert expanses, and local villages.

Safety is our top priority. If the weather conditions are not suitable for flying, we will reschedule your flight to another day or provide a refund, depending on your preference.

We recommend bringing a camera or smartphone to capture the stunning views. Sunglasses, a hat, and a small bottle of water can also be useful.

You can book a ride through our website, over the phone, or at our local office in Marrakech. We recommend booking in advance, especially during peak tourist seasons.

At Sunrise Balloon, we welcome children over 4 years old, offering special discounts. However, we advise against flights for pregnant women.

Our flights are available throughout the year, subject to favorable weather conditions.

You can secure your booking with an online deposit and pay the remaining balance either in cash or by card on the day of the flight.

We cater to different group sizes with a range of basket capacities.

Safety is our priority. We strictly follow regulations set by the Moroccan Directorate of Civil Aviation, ensuring regular equipment checks and certifications.

Typically, hot air balloon flights are scheduled around sunrise to take advantage of stable weather conditions and to provide a beautiful view. Therefore, it’s common for the meeting time to be early in the morning. However, for exact details on the meeting time and location for your specific flight, you should refer to the information provided upon booking or directly contact Sunrise Balloon.